The following are some unsolicited comments from our clients.
I have always appreciated the quality and consistent level of service that I have received over the years from you and all your team. As a woman who is out of her comfort zone in dealing with cars, I have felt assured that I was being treated with respect and honesty. However yesterday was altogether something special. It is not your responsibility to respond to your customers’ accident calls, but Johnny and Phil were especially concerned and thoughtful. Believe me I don’t cry easily, but I was really unnerved and they were both very kind. Thank you all!
Sally (Customer 21 years)
I am writing to thank you for a particularly excellent job you and your people did on my Porsche. My 911 has not run this well in a long time. Not only did you stop the oil leak and resolve the clutch problem, but the car is smoother, more powerful & much more fun to drive! All of the above was performed in a timely manner. I really appreciate the honest answers you had for my questions, also. Thank you again for a job well done.
Keith (Customer 24 years)
Thank you for taking the time to top off my coolant & install the gear trim bezel and engine compartment hold down clips today. I appreciate how much better my Mercedes runs and looks since I became an Autowerkes customer.
Jim (Customer 3 years)
I wanted to thank you for taking the time to fix my antenna on the spot, last Monday. I really appreciated your help. I have always gotten excellent service at Autowerkes, and this is why I always come back, even when the trip from Irvine is hard. You guys always come through for me, Thanks!
Linda (Customer 5 years)
I especially appreciated the service the time you returned our car during our vacation – garaged and covered it! Thanks for servicing both our Porsche and Mercedes.
Pam (Customer 14 years)
Thank you for your invaluable service this past year. Finding a service shop which I felt I could really trust certainly makes owning a car more enjoyable.
E.I. (Customer 10 years)
Thank you very much for servicing my car today and especially for the pick up and drop off. It sure helps a lot and takes some of the stress out of a hectic day. See you soon. Thanks again.
Brooke (Customer 7 years)
I wanted to thank you for all your service the last few years and let you know that I have purchased a new car. I bought a new BMW (partly because of the great service you have given me) It’s a pleasure doing business with you.
Liz (Customer 4 years)
Thank you so much for the emergency service on Sunday morning. This is above and beyond what people usually can expect to receive from business today. You and your employees give such great professional service on a regular basis, that you acted like it was no big deal, it was a “BIG DEAL!” Thanks again for the very excellent service.
Bob (Customer 16 years)
I am a satisfied customer – keep coming back for the personal service: Always knowledgeable and the ability to communicate to me, your customer, keeping in mind the customer’s best interest. I met Phil, his telephone communication was good, he always gives me good advice and consistently good info.
Steven (Customer 7 years)
Kaye (Customer 16 years)
Your service was great as usual.
Ken (Customer 28 years)
I just wanted to send a note to tell you how happy my wife and I are with the service you gave us on our 2001 BMW. It now purrs like a kitten! You are definitely “one of a kind” in the auto repair business. I’ll see you again when repairs are needed.
All the best,
Del (Customer 3 years)